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Help and support

We are here for you.

Boutik, stock and sales management for merchants. A question, a problem? Write to us, we usually reply within 48 working hours, in French or in English.

Frequent questions

Where do I download Boutik?

On the App Store (iPhone and iPad) and on Google Play (Android): search for "Boutik", or use the buttons on the home page. The first 30 days are free, no card.

How do the trial and the pass work?

Boutik is free for 30 days, no account needed. After that, a monthly or yearly pass unlocks the app. Depending on your device and country, payment is made by card or by mobile money.

Change phones without losing my data?

Create an account (optional) in Settings → Account, with your WhatsApp number. Your data and your pass are attached to it and follow you to a new phone. Without an account, everything stays on this one device.

I already paid, how do I get my pass back?

On the payment screen, tap "Already have a pass? Connect your account" and connect the account linked to your purchase. On the same Apple or Google ID, you can also restore your purchases.

Does the app work without internet?

Yes. Boutik works 100% offline: sales, stock, preorders, credits, printing. Internet is only used for backup and sync across devices, if you have an account.

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